Northern Light Health and Optum enter strategic relationship to improve healthcare experience

BREWER, Maine & EDEN PRAIRIE, Minn.–(COMMERCIAL THREAD)–Northern Light Health and Optum today announced a strategic relationship to improve the healthcare experience for patients and providers across Maine. As part of this relationship, select Northern Light Health employees will join Optum, providing them with new opportunities for growth and career advancement as they continue to support Northern Light Health.

Northern Light Health and Optum will work together to improve business processes through investments in cutting-edge technology and innovation. This will give Northern Light Health access to new tools and more resources that will ultimately improve the patient experience and allow providers to focus on patient care.

“Optum and Northern Light Health are both values-driven and people- and community-focused,” said Timothy Dentry, president and CEO of Northern Light Health. “Optum brings innovation and expertise to a broad range of support services that will help us manage certain operational functions so we can focus on what we do best: caring for the people of Maine.”

Together, Northern Light Health and Optum:

  • Improve the scheduling and billing experience for patients and providers.

  • Enhance digital capabilities to enhance the patient and provider experience.

  • Leverage new technologies and tools to ensure patients get the right care, at the right time, in the right place.

  • Use data and analytics to directly anticipate and respond to patient, community, and staff needs.

Optum will handle revenue cycle management, information systems, hospital care management, analytics, project management office and supply chain for Northern Light Health.

“We are privileged to partner with Northern Light Health and build on their success in helping transform the healthcare experience for patients, providers and communities across Maine,” said Dan Schumacher, chief strategy and growth officer, UnitedHealth Group , the parent company of Optum.

Approximately 1,400 Northern Light Health employees will become Optum employees effective March 2023. These employees will continue to support Northern Light Health and become part of Optum’s 220,000-strong workforce with a mission to help people live healthier lives and contribute to make the healthcare system work better for everyone.

As part of Optum, these team members will have access to the latest tools, technologies, processes, training opportunities for skill development, and new opportunities for advancement. Both Northern Light Health and Optum are committed to ensuring a smooth transition for these team members and building an exceptional experience for patients, providers and staff.

Northern Lights health information

At Northern Light Health, we’re building a better approach to healthcare because we believe people deserve access to care that works for them. As an integrated health delivery system serving Maine, we are setting the bar higher with no-nonsense solutions that are paving the way for a healthier future for our state. Our care team — in our hospitals, primary and specialty care practices, long-term and home health care, ground and air medical transport, and emergency care — are committed to making sure that care healthcare works for you: our patients, communities and employees. For more information about Northern Light Health and our offices throughout Maine, visit www.northernlighthealth.org.

About Optum

Optum is a leading information and technology-enabled health services company dedicated to helping make health care work better for all. Serving more than 220,000 people worldwide, Optum delivers intelligent, integrated solutions that help modernize the healthcare system and improve the overall health of the population. Optum is part of UnitedHealth Group (NYSE: UNH). For more information, visit http://www.Optum.com.

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