CHAP Bringing the Age-Friendly Health Systems Initiative into the home

The Community Health Accreditation Partner (CHAP) received a $ 2.3 million grant from the John A. Hartford Foundation (JAHF) to bring the Age-Friendly Health Systems movement to home care.

In general, the age-friendly facility is a patient-centered focus on care. It focuses on “4Ms” – what matters, the drugs, the mind and mobility. The first “M” is about what matters to the patient in her life, while the last three are more self-explanatory. Both home and hospice health agencies are invited to participate in accreditation.

CHAP leaders believe this is the beginning of a new standard of care for home care agencies and also think that age-friendly accreditation could be a differentiator for agencies that receive recognition after this grant. initial.

“They are trying to make 4Ms intentional considerations for every patient cared for in the healthcare system,” Dan McPhilemy, SVP of Marketing and Business Development at CHAP, told Home Health Care News. “And we wanted to take it home. [The John A. Hartford Foundation] agreed and gave us a grant to create that internal recognition for suppliers. We started writing standards to create a way for people to be recognized for their participation and also to demonstrate their ability to participate. “

CHAP based in Arlington, Virginia is an independent, non-profit organization that accredits home and community care providers. It is approved by the Centers for Medicare & Medicaid Services (CMS) and examines providers of home medical equipment, home care, hospice and home medical equipment.

The Seniors Initiative is a creation of the John A. Hartford Foundation and the Institute for Healthcare Improvement, in partnership with the American Hospital Association (AHA) and the Catholic Health Association of the United States. The home care initiative in particular will be a subdivision under the Age-Friendly Health Systems program.

“It’s a simple basic philosophy of what they’re trying to achieve,” McPhilemy said. “They are trying to make those ‘4Ms’ intentional considerations for every patient treated in the healthcare system.”

According to the AHA, more than 2,800 health care organizations in the United States are now part of the Age-Friendly Health Systems movement. The program reportedly increased staff satisfaction, retention and patient satisfaction scores.

Khai Nguyen – CHAP’s National Medical Director – came from a health system that operated within an age-friendly and “4Ms” framework, which was the organization’s introduction to it.

Patient satisfaction scores are particularly noteworthy as the home health industry prepares to tackle the home health value-based purchasing model (HHVBP). Patient-reported scores are part of how home health agencies will be evaluated against each other based on the model.

“So imagine you’re in the world of value-based buying now and you’re an agency trying to deliver that value,” Teresa Harbor, senior vice president of CHAP, told HHCN. “If I focus on what matters to that patient, it will add a lot of value: increased customer satisfaction, increased five-star ratings. When I incorporate what matters into the treatment plan, that’s where I will have the best results. This is where this goes hand in hand with value-based buying. “

Among the partners that CHAP already has in this initiative are Enhabit Inc. (NYSE: EHAB), Humana Inc. (NYSE: HUM), Aveanna Healthcare Holdings Inc. (Nasdaq: AVAH), LHC Group Inc. (Nasdaq: LHCG) , Intrepid USA, Bayada, AccentCare, Compassus, Right at Home, Home Care Association of America (HCAOA), National Association for Home Care & Hospice (NAHC), National Hospice and Palliative Care Organization (NHPCO) and Axxess.

“Enhabit, for example, are so ready,” Harbor said. “They have already hired two project leaders to start working with us to implement it in their home health and hospices. They are already changing some of the words they are using around patient-centered goals. “

The involvement of Right at Home is also an indication of what will happen. CHAP doesn’t want this to be just a process undertaken by home health agencies, but, instead, by all home care providers.

“We’re going to build this and translate what they’re doing in the home hospital,” McPhilemy said. “So that home care can take place at the table of these hospital initiatives that always seem to end in discharge”.

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